1. PARTIES
1.1. This Distance Sales Agreement ("Agreement") is concluded electronically between the parties specified below, in accordance with the Consumer Protection Law No. 6502 and relevant regulations. The parties declare and undertake that they have read and accepted all provisions of this agreement.
In this Agreement, NOVI AMAZON ("SELLER") and the customer ("BUYER") agree to the following terms and conditions.
Company Name: NOVI AMAZON
Address: CEVIZLI MAH. 30 AGUSTOS CAD. DAP VAZO KULE A BLOK, NO: 15 A, APT 99, MALTEPE/ISTANBUL
E-mail: destek@noviamazon.com
Phone: +44 7411 536718 and +90 545 693 2905
Full Name/Title:
Address:
Phone:
E-mail:
1.4. The BUYER accepts that by confirming this Agreement electronically, they are under the obligation to pay for the ordered services and any additional fees.
2.1. Law: Consumer Protection Law No. 6502 and all related legislation.
2.2. Regulation: The Distance Contracts Regulation published in the Official Gazette dated 27.11.2014 and numbered 29188.
2.3. Service: The commercial services provided by the SELLER to the BUYER, digitally or physically.
2.4. BUYER: The real or legal person purchasing the service under this Agreement.
2.5. SELLER: The legal entity providing services under this Agreement.
2.6. Order: The service request transmitted by the BUYER to the SELLER.
2.7. Website: The online platform where the SELLER operates and the order is placed.
2.8. Electronic Environment: Internet site, e-mail, or other digital communication channels used for the execution of this Agreement.
3.1. This Agreement regulates the rights and obligations of the parties regarding the service purchased by the BUYER through the SELLER’s website or digital platforms.
3.2. This Agreement is prepared under the Consumer Protection Law and Distance Contracts Regulation and is effective upon electronic approval by both parties.
3.3. The parties declare that they have read, understood, and accepted all terms without reservation.
4.1. The BUYER acknowledges that they have reviewed all information about the service on the SELLER’s website.
4.2. The service fee is the price stated at the time of order. The service process begins once the payment is completed.
4.3. Payment can be made by credit card, bank transfer, or other available methods.
4.4. The BUYER agrees that upon payment, all terms of this Agreement become binding.
4.5. The SELLER takes all necessary technical and legal measures to ensure secure transactions.
4.6. The BUYER acknowledges that prices may vary due to campaigns and is responsible for following updates.
4.7. The SELLER reserves the right to change prices at its discretion, but such changes do not apply retroactively after payment is completed.
4.8. The BUYER declares that they are legally authorized to use the payment method provided.
4.9. In case of irregularities, the SELLER may suspend or cancel the service.
4.10. Fraudulent or illegal payments may be reported to relevant authorities.
5.1. The SELLER will initiate the service provision after payment confirmation.
5.2. The service delivery period depends on the nature of the service and information provided by the BUYER.
5.3. The BUYER must provide accurate and complete information.
5.4. Since the service is digital, no physical delivery will occur.
6.1. The BUYER acknowledges that due to the digital nature of the services, they are not entitled to a withdrawal right under applicable laws.
6.2. Once the service has started, cancellations or refunds are not available.
6.3. If the service cannot be completed due to incomplete or incorrect information provided by the BUYER, no refund will be made.
6.4. The SELLER reserves the right to cancel or modify services at its discretion.
7.1. The SELLER processes the BUYER’s personal data only in accordance with applicable laws.
7.2. Both parties agree not to disclose any confidential information to third parties without written consent.
7.3. The BUYER may request updates or deletion of their personal data in accordance with legal procedures.
8.1. Neither party shall be held responsible for delays or failures caused by events beyond their control such as natural disasters, wars, pandemics, or technical issues.
8.2. The affected party must notify the other immediately and seek an amicable solution.
9.1. In case of disputes, parties shall first seek settlement through mutual negotiation.
9.2. If unresolved, the Consumer Arbitration Committees and Courts in the BUYER’s location have jurisdiction.
9.3. For non-consumer disputes, Istanbul Courts and Enforcement Offices are competent.
10.1. The BUYER is deemed to have accepted all terms upon electronic confirmation.
10.2. This Agreement becomes effective once the BUYER confirms and completes the purchase.
10.3. The BUYER declares that they have read, understood, and approved all provisions of this Agreement electronically.
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